Privacy Policy

This privacy policy sets out how The Lead Guys Limited uses and protects any information that you provide us via this website.

The Lead Guys Limited is therefore responsible for certain personal information we have about you. Each time we use or process this information we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including the United Kingdom) and we are responsible as “controller” of that personal information for the purposes of those laws.

The Lead Guys takes data protection very seriously. We have undertaken a GDPR readiness programme to review our entire company, the way we handle data and the way in which we use it to provide our services. We are committed to ensuring that your privacy is protected at all times. As a consumer, you are in control of what information we hold on you, how we can use it and how you can remove or update your records.  When we ask you to provide information on this site by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

The Lead Guys Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 23rd July 2018.

What we collect

Via our online form fill we collect the following information:

First Name

Last Name

Phone Number

Email Address

What we do with the information we gather

We will pass your details on to our clients who will contact you via email, phone and text to help to understand your home improvement requirements. If you don’t want us to forward your details on to our clients please do not continue with filling out this form.

As well as passing details on to our clients We will also keep your records for internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, text or mail. We may use the information to customise the website according to your interests.

Our clients may record the calls and use this information for your security and peace of mind and for our own internal and external use. We reserve the right to use this record should a dispute arise or to send on to third parties.

If you do not wish for your details to be passed on to third parties or for any of the reasons outlined above please do not continue to fill out this form.

If you have already submitted your details and you wish to stop receiving calls, have your details amended or be removed from our database, please email compliance@theleadguys.co.uk and ask for your records to be removed or amended.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website and service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Our Data Protection Promise to You

Data stored at The Lead Guys Limited must:

•                Be processed fairly and lawfully

•                Be obtained only for specific, lawful purposes

•                Be adequate, relevant and not excessive

•                Be accurate and kept up to date

•                Not be held for any longer than necessary

•                Processed in accordance with the rights of data subjects

•                Be protected in appropriate ways

•                Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

•                Be compliant with the GDPR

Controlling your personal information

If you wish to amend the details we hold on you please email us at compliance@theleadguys.co.uk or write to us at The Lead Guys Ltd, 9 Godstall Lane, Chester, CH1 1LH

You may request details of personal information which we hold about you. If you would like to ask for this information please email

compliance@theleadguys.co.uk or write to us at The Lead Guys Ltd, 9 Godstall Lane, Chester, CH1 1LH

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect